Chegg India | Home

Knowledge Base

Browse through our collection of articles, user guides and FAQs.

Submit a Ticket 

Read below articles to find an answer to your query! If you still can't find an answer, then raise a ticket

    • Recent Articles

    • Learn to categorize your query correctly for faster resolution

      Ever wondered how can you get the resolution of your query asap? Categorize your query correctly and get quick help from your support team. Correct categorization=faster query resolution. Once you land on the Support ticket page, you will see some ...
    • New sign-in flow on for answering

      New Sign-in flow on for answering We’ve upgraded our sign-in experience with effect from 1st Jun 2021 for some selected(test group). Please follow the below guidelines to sign in via our new platform: 1.       Go to ...
    • Technical issues/website glitches

      Technical issues/ website glitches We have reported ongoing technical issue of display of "revoke message" to our tech team and are working to fix it. Request you to kindly do not raise the ticket for the same and refresh your browser. We have also ...
    • Deleted Solution on Chegg Q&A

      The content you are looking for has been removed as it violated Chegg's honor code. Here are a few reasons why your solution may have been removed: • The posted solution was found to be plagiarized (i.e. partially or fully copied from a third-party ...
    • Deleted Question on Chegg Q&A

      The content you are looking for has been removed as it violated Chegg's honor code. Here are a few reasons why the question may have been removed: • The question may have belonged to a current Exam, Test or Quiz thereby indicating academic ...
    Announcements/ Updates
    • As per the latest government guidelines, all Q&A payments processed to bank accounts on or after 1st April 2021 will be processed with 10% TDS deduction instead of the previous 7.5%.

    • TDS forms for Q4-January-March 2020-2021 will be available by 1st of July 2021

      • Popular Articles

      • CF Score

        What is CF score? CF score is a measure of the quality of solutions you submit. It is typically the % of positive ratings your solutions receive and is based on ratings given by students as well as our in-house Quality team.  To continue contributing ...
      • Subject Modifications- No subject changes requests will be entertained till end of June 2021

        Dear Expert, Please note that we are not entertaining any subject modifications(addition/change) requests till end of June 2021. Kindly do not raise any ticket for the same. Thankyou for your cooperation. 
      • Trial period

        What do you mean by Trial period? When you join Chegg, you are placed in Trial Period during which your solutions are closely monitored by our in house quality team. During this time, you will receive quality reviews from Chegg frequently. Generally, ...
      • Payment Details for the month of May 2021 have been shared on or before 13th June 2021 EOD

        Payment details have been shared with all experts. Kindly check all your mailbox folders. Kindly do not raise any ticket if you have not received your payment details. You can check your payment details on expert payment dashboard. Please note: ...
      • Account Status

        I am getting redirected to homepage after logging in, is my account revoked? Yes, if you are getting re-directed to homepage repeatedly, then your account has been revoked. Account gets revoked due to non-adherence to Answering Guidelines. Some of ...